Privacy Policy
Catch Your Tree — An initiative by Catch Foundation
This Privacy Policy explains how Catch Foundation collects, uses, and protects your personal information when you use the official Catch Your Tree website: https://catchyourtree.com.
By using the platform, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following information when you use the platform:
- Personal details such as your name, email address, and phone number.
- Billing and transaction details required to process your donation.
- Information you provide when adopting a tree, such as a dedication name or message.
- Technical data such as IP address, browser type, device information, and usage data collected automatically.
We do not store sensitive financial information such as full card numbers or banking credentials; these are handled directly by secure third-party payment gateways.
2. How We Use Your Information
Your information is used to:
- Process donations and issue digital adoption certificates.
- Share plantation details, location information, and updates.
- Respond to your queries and provide customer support.
- Send transactional communications and, with your consent, occasional updates about the initiative.
- Maintain records and comply with applicable legal and accounting requirements.
3. Sharing of Information
We do not sell or rent your personal information. We may share your information only with:
- Payment gateways and banks to process transactions.
- Service providers who support our operations under confidentiality obligations.
- Authorities or regulators where required by law or to protect our legal rights.
4. Cookies and Tracking
The platform may use cookies and similar technologies to improve your experience, analyse usage, and remember your preferences. You can manage or disable cookies through your browser settings, although some features of the platform may not function properly as a result.
5. Data Security
We implement reasonable technical and organisational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including to meet legal, accounting, or reporting requirements.
7. Your Rights
Subject to applicable law, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your information, subject to legal retention obligations.
- Withdraw consent for non-essential communications at any time.
To exercise any of these rights, please contact us using the details below.
8. Third-Party Links
The platform may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites, and we encourage you to review their privacy policies separately.
9. Children’s Privacy
The platform is not directed at children under the age of 18. We do not knowingly collect personal information from minors without the consent of a parent or legal guardian.
10. Changes to This Policy
Catch Foundation reserves the right to update this Privacy Policy at any time without prior notice. Any changes will be reflected on the official Catch Your Tree website with an updated effective reference.
11. Contact Us
For any questions or requests regarding this Privacy Policy or your personal information, please contact:
We value your trust and are committed to protecting your privacy while you support the Catch Your Tree initiative.